To begin playing for real money, you’ll need to create an account and make a deposit. All users, including those who are unregistered, can access demo mode slots.
Simply click the "Sign Up" button at the top right corner of the page. You can sign up using your social media accounts, email, or phone number.
Upload a scanned copy of your passport along with a selfie of you holding the passport to your profile. Then, reach out to our support team via chat, and a representative will contact you by phone to verify your identity. Once confirmed, your profile details will be updated.
Yes, you can change the currency you selected during registration by contacting our support team.
No, creating multiple accounts is against our policy. You are allowed to have just one account to play on the site.
Deposits are usually credited to your balance instantly after the transaction is completed. However, in some cases, there might be a slight delay. If your deposit hasn't appeared in your balance within an hour, please contact our support team via live chat and provide a screenshot of your transfer.
To withdraw funds, click the "Deposit" button in the upper right corner of the page, then select the "Withdrawal" tab. Choose your preferred withdrawal method, enter the amount you'd like to withdraw, and click "Withdraw." Please note that withdrawals are only available to verified users.
Withdrawal requests are typically processed within 24 hours. However, the time it takes for the funds to reach your account depends on your bank or payment system, which may take up to 5 business days. If your withdrawal exceeds 1 250 €, the casino reserves the right to perform additional verification, which may take up to 48 hours.
FRESH Casino uses 128-bit SSL (Secure Socket Layer) encryption to ensure the highest level of security for all transactions. The protection of our clients’ personal data is a top priority for FRESH Casino.
For details on the current license and its status, click the coat of arms icon located at the bottom of the page.
In Bonus Buy games, you have the option to purchase bonus rounds, allowing you to skip straight to the more thrilling parts of the game, no matter what’s happening in the regular game session. By purchasing a bonus, your chances of winning big increase due to the high RTP (Return to Player).
FreshCoins are loyalty points that you earn when you deposit a certain amount of money into your balance. They help increase your status level on the platform.
You can reach our support team through live chat or by sending an email to [email protected].
A bonus is extra funds to play with or special features (such as free spins) available to all registered users. Winnings from bonuses can only be withdrawn after meeting the wagering requirements.
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