Privacy Policy

The management and processing of user data on this Website (freshcasinoonline.org) are carried out by GALAKTIKA N.V. (referred to as “the Company” or “we”), with its registered office at Scharlooweg 39, Willemstad, Curaçao. Throughout this Policy, “Company” and “User” are collectively referred to as the “Parties” and individually as a “Party.”
We follow the principles of the General Data Protection Regulation (Regulation (EU) 2016/679), ensuring that personal data is:

Processed lawfully, fairly, and transparently;
Collected for specified, legitimate purposes and not further processed in a manner incompatible with those purposes (“Purpose Limitation”);
Limited to what is necessary for the intended purposes (“Data Minimisation”);
Accurate and updated as needed, with steps taken to rectify or delete inaccurate data promptly (“Accuracy”);
Stored in a manner that limits identification to the period necessary for its processing purposes (“Storage Limitation”);
Protected with adequate security measures against unauthorized access, loss, or misuse (“Integrity and Confidentiality”).

The Company collects and processes the following personal data: full name, address, contact details, valid email address, payment details, and username. We may also request scanned copies of your passport for identity verification. Users must ensure the information provided is accurate, complete, and updated as necessary.
Your personal data is processed for the following purposes:

To verify your identity during registration;
To ensure secure processing of transactions between you and the Company;
To manage your account and provide services;
To communicate important account-related information;
To respond to your feedback and inquiries;
To monitor and improve Website performance;
To analyze user interest in our services;
To enhance user experience and service quality;
To inform you about relevant special offers;
To process winnings and withdrawals;
To gather user feedback through surveys;
To resolve disputes and address concerns;
To charge applicable fees;
To address technical errors or malfunctions;
To prevent unauthorized or illegal activities;
To ensure compliance with our Terms and Conditions.

We may share your personal data with affiliated companies or business partners to fulfill the purposes outlined in this Policy. These entities are required to comply with data protection regulations and process data transparently. Additionally, personal data may be shared with legal authorities if required by law.
Rights and Responsibilities of the Parties

6.1 User Rights:

To restrict data processing under specific conditions (e.g., when data accuracy is contested);
To access and transfer personal data in a portable format;
To know the purpose of data collection and processing;
To request access to personal data stored by the Company;
To be informed about data storage duration or criteria for determining it;
To lodge a complaint with the European Data Protection Supervisor for rights violations.

6.2 User Obligations:

To provide accurate and complete information in compliance with the Website’s Terms and Conditions;
To update personal data as needed;
To report any unauthorized access to their data;
To notify the Company if they object to data processing or wish to terminate data use.

6.3 Company Rights:

To terminate services if the User does not consent to data processing;
To amend data protection policies without prior approval from the User.

6.4 Company Obligations:

To notify third parties of changes or corrections to shared data;
To inform Users about entities receiving their data;
To provide Users with their data in a portable format upon request;
To report personal data breaches to authorities within 72 hours;
To notify Users if a data breach potentially impacts their rights.

The Company complies with EU data protection regulations, including the General Data Protection Regulation (GDPR) and the Electronic Communications Privacy Directive.
We use advanced technologies, including 128-bit SSL encryption, to secure personal data during transactions.
FRESH Casino may use personal data for marketing purposes, including email, SMS, phone, and Telegram notifications. Users can opt out during registration or by contacting [email protected], though this may restrict access to certain bonuses.
Cookie Policy

When visiting the Website, we collect information such as browser type, IP address, and referring Website. This data, used for service improvement, does not personally identify you unless combined with consented information.

We use cookies to improve your experience, categorized as follows:

Required Cookies: Essential for Website functionality;
Functional Cookies: Enhance usability and user preferences;
Advertising Cookies: Analyze content performance and user engagement.

Users can manage cookie preferences in their browser settings, though disabling cookies may limit functionality.

When accessing casino slots by NetEnt, their Privacy Policy applies.
To review or update your personal data, contact [email protected]. Verification through identity documents may be required. Excessive or duplicate requests may incur fees or be declined.