Gambling at an online casino should be seen as a fun and recreational activity, not as a way to earn a living. We encourage players who share this perspective and treat gambling as a form of leisure and enjoyment.
The Company has established a Responsible Gambling Policy (“Policy”) to mitigate the potential negative impacts of excessive gambling. This Policy aims to educate users about associated risks, legal restrictions, underage gambling prevention, and self-exclusion options.
Through this Policy, we provide information about the financial risks and potential for gambling addiction while offering strategies to minimize negative outcomes.
Gambling may be restricted or illegal in certain jurisdictions. While we cannot control or monitor users’ activities in such regions, we urge players to comply with their local, national, or international laws.
Please ensure that your participation in online gambling is lawful in your jurisdiction. The Company cannot provide legal advice or be held liable for any legal breaches resulting from your gambling activities.
As part of our commitment to responsible gaming, individuals below the legal age are strictly prohibited from using our online casino services. We reserve the right to request proof of age at any time and may suspend an account if this information is not provided. If a violation is identified, the account will be frozen, and winnings forfeited.
To help prevent underage gambling, we take the following steps:
• Clearly inform users during registration that the platform is for adults only;
• Verify age and date of birth during account creation;
• Ensure that all advertisements and promotions are targeted exclusively at adults.
Despite these measures, it is not always possible to completely block underage access. We encourage all users to take precautions to safeguard minors by:
• Monitoring access to devices used for online casino gaming;
• Using parental control tools to block inappropriate content (e.g., CyberPatrol, ContentWatch, Net Nanny, GamBlock®, CYBERsitter, etc.);
• Reporting any instances of minors attempting to register on our platform.
If you feel that gambling is negatively affecting your life or no longer provides enjoyment, please contact our support team to request a temporary or permanent account suspension.
Answer the following questions to evaluate your gambling habits:
If you answered “yes” to any of these questions, we strongly recommend seeking support from organizations such as GamCare, Gambling Therapy, the Gordon Moody Association, or Gamblers Anonymous.
To maintain a healthy gambling experience, follow these tips:
• Avoid viewing gambling as a source of income;
• Only gamble with money you can afford to lose;
• Never chase losses or try to recover funds with larger bets;
• Avoid gambling while intoxicated, stressed, or feeling low;
• Balance gambling with other leisure activities.
Remember, gambling carries inherent risks and requires a responsible approach. By adhering to these guidelines, you can enjoy gambling safely while protecting yourself and those around you.
The Company reserves the right to modify this Policy, and any updates will be communicated via the Fresh Casino website.
